Helen they physio team - Helen and Molly with Grey horse

About Helen The Physio

Caring for animals is both our profession and our passion

Why Choose Us?

Our journey began in human healthcare, qualifying first as human physiotherapists and then undertaking advanced postgraduate university study to specialise in animal rehabilitation.

This foundational knowledge of biomechanics and movement science directly elevates our work as animal clinicians. We are passionate about what we do, bringing high clinical standards, the latest in scientific advancements, and genuine care to every patient we treat.

Helen the Physio team - Helen, Molly & Rhubarb the dog, beside white Utility vehicle
  • Registered Physiotherapists: Professionally qualified and registered in human and animal physiotherapy with the Physiotherapy Board of New Zealand, and the Allied Veterinary Professionals Regulatory Council (AVPRC) respectively.

  • Comprehensive Clinical Scope: Highly skilled and experienced in treating a diverse variety of complex presentations, including musculoskeletal, orthopaedic, neurological, and respiratory conditions.

  • Veterinary Endorsed: Trusted and recommended by veterinarians, specialists, and other veterinary professionals across the region for collaborative injury and post-surgical management.

  • Fully Protected: Supported by full professional indemnity and public liability insurance specifically for animal therapy, ensuring complete peace of mind for owners and referrers.

  • FEI Permitted Equine Therapists: Officially certified to treat elite sport horses within international equestrian competition frameworks.

Happy, relaxed grey horse receiving treatment from animal physiotherapists Helen and Molly

Our Approach

Physiotherapy is an allied healthcare profession focused on restoring, maintaining, and improving animals’ strength, function, movement, and overall wellbeing.

At Helen The Physio, our core purpose is to help animals and their humans lead their best lives together. Our approach is centred entirely around our patients,

We work with you to understand the exact challenges your horse or dog are facing, and how those difficulties impact your daily life together. During our comprehensive evaluations, we look beyond the obvious symptoms to investigate all contributing factors, working alongside you to form a clear plan that addresses the root cause of the problem.

Along with relief and comfort, we provide practical recommendations that empower you to help your animal feel and move their best, offering as much ongoing clinical support as you need to maintain their success.

Our 5 Steps to Success

Our framework guides us and our patients through a systematic approach for every animal in our care.


Patrick receiving horse physio bodywork massage care treatment for eventing

1. Remove the Barriers to Success

Identify and treat the root cause of what is preventing good movement, like pain and stiffness

2. Ignite the Neuromuscular System

Activate muscles and movement patterns that have been inhibited

3. Restore Quality Movement

Re-establish correct, easy movement and functional symmetry

4. Train to Improve

Use targeted exercises within your training to build strength, stamina, and skills

5. Prioritise Recovery

Which leads you back to Step 1

Meet the team

  • Helen Robartes, Director & Lead Physio at Helen The Physio

    Helen Robartes

    Director, Lead Physio & Clinical Educator
    BSc Physio, MSc Vet. Physio

    I'm a Veterinary Physiotherapist based in Hawke's Bay, and I absolutely love what I do. My passion is helping animals feel better and move well — and helping their owners feel supported and empowered in the process.

    Read full bio

  • Molly Robinson - Veterinary Physiotherapist

    Molly Robinson

    Physio
    BSc Physio, MSc Vet. Physio

    Passionate about enhancing animals’ comfort, movement and quality of life, from daily function to high level performance.

    Read full bio

  • Rhubarb from Helen The Physio team

    Rhubarb

    Assistant Educator, Demo Dog
    Hawke’s Bay hyena. Probably whippet crossed with beardie-huntaway.

    I help Physios learn and practice new techniques, give kisses to human patients, and run very fast.

    Read full bio

Rhubarb the dog sniffing Helen the Physio's nose as she pats behind his ear

We value


The human-animal bond

We deeply respect the partnership between animals and their humans. We work closely with owners who love their animals, focusing on empowering and supporting them in their lives together.


Lifelong learning/CPD

We are genuinely interested in our field and the amazing scope of what physiotherapy can achieve. Curiosity, not just professional responsibility, drives us to constantly expand our skills and stay at the cutting edge of rehabilitation science.


Community

We love Hawke’s Bay, and we are proud to sponsor local shows and events, to give back to the communities that support us.


Kindness and caring

Kindness is our baseline for both animals and humans. Every patient is treated with total patience, respect, and gentle handling, and every interaction with owners is guided by empathy and mutual support.


Collaboration

We believe the best results happen when professionals work together. We communicate openly and align closely with the wider care team, including veterinarians, specialists, nurses, hydrotherapists, farriers, saddle fitters, dentists, and trainers.


Humour

Because we love a laugh! We are here to engage, connect, and bring joy into the clinic, proving that elite clinical standards can absolutely go hand-in-hand with an open heart.

Sponsorship

We are proud to offer our care and skills to the horses of Napier RDA, as well as sponsor these local horse and rider teams and events.

Sponsored Riders and Horses

  • Charley Grant and Copper (Dressage)

  • Carys McCrory and Patrick (Eventing)

  • Ike Baker and Emric (Show Jumping)

Event Sponsorship

  • National Young Horse Champs

  • Flaxmere First Start

  • National Pony Club Event Champs

  • Hawke’s Bay Dressage

  • Winter Olympics

  • Pukahu & Districts Show

  • Air Napier Show Hunter Champs

Our Affiliations

Helen the Physio crouching next to Rhubarb the dog in an open green field

Wondering if Physio is right for your animal?

You don't have to figure it out alone. Reach out for a friendly, no-obligation chat about your horse, dog, or companion animal, and we can help you work out the best next steps.